Category: Uncategorized

No classes/clinical activities for students on Tuesday, July 9. Remote work for nonclinical employees encouraged.

As we recover from Hurricane/Tropical Storm Beryl, there will be no classes or clinical activities for students on Tuesday, July 9.

Nonclinical employees who are able to work remotely are encouraged to do so. Because of widespread power outages and unstable internet and phone service, we understand that remote work may be challenging. Please discuss options with your supervisor.

If it is safe to travel from your area to the Texas Medical Center and you wish to do so, UTHealth Houston students, trainees, faculty, and staff are welcome to come to campus to seek respite while power and other essential services are being restored across the region. Most university facilities, including the schools and the Jesse Jones Library Building, have power, air conditioning, and Wi-Fi.

Clinical services

Clinical teams are working quickly to restore all clinical operations and reschedule appointments for patients.

  • UT Physicians should continue to monitor their emails, phones, UTPhysicians.com, and the UT Physicians intranet for clinic updates.
  • UT Dentists personnel and UTHealth School of Dentistry students, residents, faculty, and staff should monitor their email, phones, and school website for updates on clinical operations.
  • Faculty and staff members working with our hospital partners, including Memorial Hermann Health System and Harris Health System, should check with their supervisors.
  • UTHealth Houston Behavioral Sciences Campus remains on emergency status. Employees should follow inclement weather procedures and call 713-741-5001 to check the status of the psychiatric center.
  • For updates on UT Health Services and Employee Health, please visit their website.

Facility updates

  • Flood doors on the Houston campus are being reopened. Faculty and staff are still able to access buildings to continue mission-critical work, including research.
  • The parking garage at the Jesse Jones Library Building and basement-level parking at the UTHealth Houston Professional Building will reopen tomorrow, July 9.
  • The UTHealth Houston shuttle service is expected to be fully operational tomorrow.

UTHealth Houston to shift to remote work Monday, July 8

With the latest forecast showing heavy rain and strong winds for the Greater Houston area overnight and tomorrow, for the safety of our community, UTHealth Houston will shift to remote work and learning for most of its activities on Monday, July 8.

For students, in-person classroom and clinical activities will either be remote or canceled at the direction of the schools.

Non-clinical employees who can work remotely are encouraged to do so, provided it is approved by their supervisor, and their remote work area is not actively affected by adverse conditions including power outages, internet disruptions, flooding, etc. Please check the employee guide on adverse weather events.

As a precaution, most flood doors on the Houston campus are being closed this evening. Faculty and staff will still be able to access buildings, as needed, to continue mission-critical operations.

Clinical activities

UT Physicians should monitor their emails, phones, UTPhysicians.com, and the UT Physicians intranet for clinic delays or closures.

Patient appointments for Monday at UTHealth Houston School of Dentistry clinics are being rescheduled.

Faculty and staff members working with our hospital partners, including Memorial Hermann Health System and Harris Health System, should check with their supervisors.

UTHealth Houston Behavioral Sciences Campus moved to emergency status at 7 p.m. tonight. Employees should follow inclement weather procedures and call 713-741-5001 to check the status of the psychiatric center.

UT Health Services will be closed Monday, July 8. Appointments will be rescheduled. For more information, visit their website.

Other impacted facilities and services

The parking garage at the Jesse Jones Library Building and basement-level parking at the UTHealth Houston Professional Building will be closed through Monday.

The UTHealth Houston shuttles may operate on a reduced schedule based on inclement weather, and METRO services may also be impacted.

The Recreation Center will be closed on Monday.

Your safety is our top priority

We anticipate being able to resume services and in-person work and learning on Tuesday, July 9.

The UTHealth Houston Safety, Health, Environment, and Risk Management Team is watching the evolving weather conditions within the Texas Medical Center and across our region. Any changes to campus operations will be communicated through the UTHealth Houston Emergency Communications websiteUTHealth Houston ALERTInside UTHealth Houston, and university social media channels.

As Tropical Storm/Hurricane Beryl makes landfall and moves through the region, please monitor conditions, city and county orders, and reputable news sources to keep yourself and your family safe.

Stay alert, be prepared, and remember that safety always comes first. 

Critical Systems Back Online

As of 2:30 p.m. CT, IT has confirmed that all of UTHealth Houston’s critical systems in the primary data center are online, and service has been fully restored. 

University Housing evacuated

Building 27 in Phase 1 University Housing has been evacuated by UT Police due to an apartment fire caused by a lightning strike. Damage appears to be limited to one apartment, but building residents are asked to avoid the area while crews assess the situation. No injuries are reported at this time.

IT is addressing challenges with Service Now, Microsoft Teams

Service Now is inaccessible to some users or operating very slowly.

Microsoft Teams is experiencing technical issues. The issue is widespread, affecting Microsoft Teams users across North and South America.

Affected users may notice the following issues:

  • Login issues
  • Missing chat messages
  • Chat message loading failures
  • Media viewing and downloading failures
  • Delayed chat messages
  • Delayed call recordings
  • Delayed read receipt notifications

Microsoft is diligently working to address these issues and restore normal functionality as quickly as possible. If you have any questions or need assistance, please contact your LAN Manager or the UTHealth Houston IT Solutions Center at ITSolutionsCenter@uth.tmc.edu or 713-486-4848.

Delayed opening Tuesday, Jan. 16

For the safety of our students, faculty, and staff, UTHealth Houston will have a delayed opening on Tuesday, Jan. 16. 

Students will begin at noon, and are asked to check with individual schools for more information.

Employees will begin at 10 a.m., and are asked to refer to the employee guide on adverse weather events.

Clinical staff working at our hospital affiliates, UT Physicians, UT Dentists, or the UTHealth Houston Behavioral Sciences Campus should check in with their supervisors.

Additional details may be found in the email sent to all students, faculty, and staff on Monday, Jan. 15, or on the intranet.