IT is addressing challenges with Service Now, Microsoft Teams

Service Now is inaccessible to some users or operating very slowly.

Microsoft Teams is experiencing technical issues. The issue is widespread, affecting Microsoft Teams users across North and South America.

Affected users may notice the following issues:

  • Login issues
  • Missing chat messages
  • Chat message loading failures
  • Media viewing and downloading failures
  • Delayed chat messages
  • Delayed call recordings
  • Delayed read receipt notifications

Microsoft is diligently working to address these issues and restore normal functionality as quickly as possible. If you have any questions or need assistance, please contact your LAN Manager or the UTHealth Houston IT Solutions Center at ITSolutionsCenter@uth.tmc.edu or 713-486-4848.